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Collected. The newsletter for people who run collections.

Collected.

Collections doesn't get the coverage it deserves. Regulation moves, customer expectations shift, and the teams responsible for arrears are left piecing it together from FCA publications and vendor noise.

Collected fixes that. Each issue gives you a clear read on what's changing in UK collections and what to do about it. Written by the team at Flexys, read by collections, risk and operations leaders across lending and utilities.

What you'll get

Our read on what's changing in collections, and what it means for your operation

What new regulation actually requires, in plain English

What's working: tactics and results from across the sector

Monthly, no more. We'd rather skip an issue than pad one.

Prefer to read on LinkedIn? Collected is also published as a LinkedIn newsletter. Same analysis, though the email edition arrives in your inbox rather than being left to the algorithm.

FTT Festival 2026

Events

Build vs buy collections software: the wrong question

Insights

Our software

OverviewImprove outcomesReduce riskSpend lessCollect more

Sectors

BankingMortgagesConsumer lendingMotor financeCredit card providersRetail financeCredit unionsTelecomsEnergyWater

Company

PartnersLeadership teamWork with usSecurity and accreditationsContact usClient service desk

Resources

InsightsCase studiesNewsEventsWebinars and podcastsCollected: newsletter

Guides

Omnichannel collectionsChoosing a core banking systemPre-arrears strategyTransforming debt collectionAll guides

Contact

Flexys
Future Space
Filton Road
Stoke Gifford
Bristol, UK
BS34 8RB

enquiries@flexys.com+44 (0)117 463 6660
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